FAQ

How long will it take for one of your locksmiths to get to me?

Our technician will arrive directly at your location between 15 minutes and a half an hour depending on how close your location is to our mobile locksmiths. 

How long will it take for one of your locksmiths to open my door?

Depending on the door, the lock, and the specifics of the issue, it can take our locksmiths 5-25 minutes to open a door – but rest assured that we will get it open, always. 

Do you offer Guarantees?

Of course! All of our locksmith services come with a complete 1 year warrantee. If any issue arises with your new lock, new car key or any other service that we provided we guarantee to solve the issue to provide the best and most complete service possible. We are here to help you! 

I have a key marked "Do Not Duplicate." Can I get a copy of it anyway?

 Keys marked "Do Not Duplicate," " Do Not Copy," or "Unlawful to Copy" may be duplicated only if a letter of authorization from the owner or supervisor is presented with the request for duplication. The letter should be on company letterhead and identify the key to be made, the number of keys, the person picking up the keys, and the name and number of the person writing the letter. The person picking up the keys will be required to fill out a "Request for Restricted Keys" form. We reserve the right to refuse to duplicate any key marked "Do Not Duplicate."

Why should I use a professional locksmith company?

 Skilled professional locksmiths bring experience and fund of knowledge in lock, safe & security problems and are better prepared to solve security issues to your unique situation. A professional locksmith can prescribe state-of-the-art products that work, and more effective solutions in an efficient manner.PBC Locksmith installs, replaces and upgrades lock cylinders, lock-sets and deadbolt locks. 

I am moving into a new home, should I rekey the locks? They seem to be working properly.

The answer is YES! Everyone has someone that they trust with their house keys; this does not mean you can trust them. How many neighbors, old baby sitters, cleaning people are walking around with the key to your home? Change the locks and then give keys to people you and you alone trust. 

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